Terms and Conditions

Welcome to Break Time Essentials! These Terms and Conditions govern your use of our services and products. By placing an order or using our services, you agree to be bound by the following terms:

### 1. 📦 Products and Services
- We offer food and beverage products for individual and business consumption.
- All items are subject to availability and may change without notice.
- We reserve the right to substitute items of equal or greater value if necessary.

### 2. 💳 Orders and Payment
- Orders must be placed through our official website, app, or authorized channels.
- Full payment is required at the time of order unless otherwise agreed.
- We accept major credit/debit cards and other approved payment methods.

### 3. 🚚 Delivery and Pickup
- Delivery times are estimates and may vary due to external factors.
- Customers must ensure someone is available to receive the order at the specified location.
- Missed deliveries may incur a redelivery fee.

### 4. 🧾 Refunds and Returns
- Due to the perishable nature of our products, refunds are only issued for damaged or incorrect items.
- Claims must be made within 24 hours of delivery with photo evidence.
- Approved refunds will be processed within 5–7 business days.

### 5. 🛡️ Food Safety and Allergens
- We follow strict food safety protocols in preparation and handling.
- Customers are responsible for reviewing ingredient lists and allergen information.
- We are not liable for allergic reactions or health issues resulting from consumption.

### 6. 🔐 Privacy and Data
- We collect and use customer data in accordance with our [Privacy Policy].
- Personal information is used solely for order processing, communication, and service improvement.

### 7. 📜 Limitation of Liability
- We are not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
- Our total liability shall not exceed the amount paid for the specific order in question.